FAQ
Common questions.
ThyroidTools is a patient-led project - built by someone who has been through it. These are the questions we hear most: what the site is, how the tools work, and what happens to your data (short answer: it stays on your phone).
No. ThyroidTools is an independent, patient-led educational resource. Everything here - the tools, guides, and shared stories - is for informational purposes only and does not constitute medical advice. It is not a substitute for speaking to a qualified clinician. If you have concerns about your thyroid health, please talk to your GP, endocrinologist, or pharmacist.
No. ThyroidTools is an independent project - not a charity, not a healthcare provider, and not affiliated with the NHS, the British Thyroid Foundation, Thyroid UK, or any other clinical body. We may link to reputable third-party organisations as signposting, and these are clearly labelled as external.
No. The self-help tools run entirely on your own device. Any data you enter - lab results, medications, symptom entries - is saved in your browser's local storage and never sent to our servers. We have no accounts, no logins, and no cookies. You can export your data at any time, and it disappears when you clear your browser.
Each tool runs locally in your browser - nothing leaves your device. The lab results tracker lets you log your own blood results over time and see them as a chart; it does not interpret results or tell you what they mean. The medication timing helper lets you list your thyroid meds and supplements so you can spot potential timing clashes. The symptom journal helps you log how you feel day to day so you have something concrete to bring to appointments. All tools produce data for your own use - the interpretation is between you and your clinician.
Stories are submitted anonymously through the site. Before anything is published, each submission is reviewed to check it is appropriate and does not contain personal identifying information, medical advice, or harmful content. Published stories appear only with a first name (or "Anonymous") and a self-described condition - no other identifying details. Lived experience shared by the community, not medical advice.
We aim to be accurate, plain-English, and transparent about our sources. Factual claims are written with reference to NICE guidelines, the British Thyroid Association (BTA), and the American Thyroid Association (ATA) where relevant. However, ThyroidTools is not a clinical service and the information here is educational only. It may not reflect your individual situation - always discuss your results and circumstances with a qualified clinician.
ThyroidTools was created by a patient who lived with Graves' disease and found it hard to navigate the information, track their own health, and feel informed at appointments. The site exists to help others in the same position - to feel less alone, more prepared, and more able to advocate for themselves. It is a patient-led project, not a clinical one.
No. ThyroidTools has no affiliation with the NHS, any hospital trust, any private clinic, or any other healthcare provider. Where we link to NHS pages, NICE guidance, or other organisations, those are clearly labelled external links provided as signposting only.
No. ThyroidTools cannot and does not offer any advice about medication - including levothyroxine, carbimazole, propylthiouracil, or any other thyroid-related medicine. We will never suggest changing, starting, or stopping a dose. Any questions about your medication must go to your GP, endocrinologist, or pharmacist.
Yes - please reach out. Living with a thyroid condition can be exhausting and isolating, and it is entirely normal to struggle. In the UK, the Samaritans are available 24 hours a day, every day: call 116 123 (free, no referral needed). If you are outside the UK, the International Association for Suicide Prevention maintains a directory of crisis centres at https://www.iasp.info/resources/Crisis_Centres/. Your GP is also a good first port of call.
Head to the Help page for common questions and further signposting to reputable organisations. If you have feedback about the site - something that is wrong, confusing, or missing - please do get in touch via the contact details on the About page. We want this to be genuinely useful.
Still not answered? The Help page has signposting to organisations and support lines. The About page tells you more about who we are and why we built this.